C99999 Terms & Conditions — Complete User Guide

1 General Information & Introduction

These Terms & Conditions (c99999 "Terms and Conditions") c99999 Applies to all users of the platform and its services. By using the website https://c99999.ws and its associated mobile applications, you are considered to have agreed to these terms and conditions.

c99999 An internationally licensed online gaming and betting platform. We provide services designed specifically for users in Bangladesh. While these terms and conditions are published in Bengali, the English version will prevail in the event of any legal dispute.

These Terms & Conditions may be updated at any time. You will be notified of significant changes via your registered email or SMS. We recommend checking this page regularly.

2 Account Registration & Verification

c99999To open an account, you must provide accurate and complete information. Registering with false details is strictly prohibited, and any such account may be closed at any time.

The following information is required at registration:

• Full legal name (as it appears on your national ID)
• Valid mobile number (Bangladeshi)
• Date of birth (must be 18 or older)
• A strong password

Each individual is allowed only One Account Multiple accounts using the same device, mobile number, or payment method are strictly prohibited.

As part of KYC (Know Your Customer) verification, we may request the following documents:

• Copy of National ID or Passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership

3 Eligibility & Age Requirements

c99999All services on are exclusively for users aged 18 and above. Account registration by minors is strictly prohibited and may be subject to legal penalties.

The following individuals c99999cannot open an account with:

• Anyone under the age of 18
• Citizens of countries where online gaming is prohibited by law
• Officers, employees of c99999, or their immediate family members
• Anyone whose account has been previously cancelled or banned

We reserve the right to verify your age at any time. If any inconsistency is found during verification, your account will be suspended immediately.

4 Deposit & Withdrawal Rules

c99999The following rules apply to deposits and withdrawals on:

Regarding deposits:

• Minimum deposit amount: 200 BDT
• Maximum deposit: BDT 1,00,000 per day (varies by account level)
• Supported methods: bKash, Nagad, Rocket, DBBL Nexus
• Deposits are typically credited to your account instantly
• Deposits from third-party accounts are not accepted

Regarding withdrawals:

• Minimum withdrawal amount: 500 BDT
• Withdrawal processing time: typically 5–30 minutes
• Withdrawals may be delayed if KYC verification has not been completed
• Only registered payment methods may be used for withdrawals.
• Withdrawals may be temporarily suspended if fraudulent activity is suspected.

5 Bonuses & Promotional Offers

c99999 A variety of bonuses and promotional offers are available. Please read the following terms carefully before using any offer:

• Each bonus offer has its own wagering requirement (typically 10x–30x)
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the required wagering amount has been met
• Each promotion has a set validity period — any unused bonus will be forfeited once it expires
• Each user is eligible to receive the welcome bonus only once
• If bonus abuse is detected, the relevant bonus and any associated winnings may be forfeited
• C99999 reserves the right to modify or cancel any bonus offer

Special bonus terms apply for VIP members. For more details, VIP Page View.

6 Betting Rules & Gaming Terms

c99999The following rules apply to all betting and gaming activity on the platform:

• All bets are final — once confirmed, no bet can be changed or cancelled
• If a game is incomplete due to a technical error, the amount wagered will be refunded
• Sports Betting payouts are settled after the official result is announced.
• The dealer's decision is final in Live Casino games
• If a game is interrupted due to a network disconnection, the session data will be saved on the server and will resume from that point upon reconnection
• Game rules and payout rates are subject to change at any time.

Special conditions for Sports Betting: If a match is cancelled, the bet will be voided and the amount refunded. If a match is abandoned, settlement will follow the official decision.

7 Prohibited Activities

The following activities c99999 Strictly prohibited on the platform:

• Operating multiple accounts under the same person's name
• Opening or operating an account using another person's identity
• Any attempt to manipulate the bonus system
• Using any software or bots to play games
• Using the platform for money laundering or any illegal financial activity
• Any attempt to interfere with the platform's security systems
• Harassing or threatening other users
• Any manipulation intended to influence game outcomes

8 Account Suspension & Closure

c99999 Reserves the right to suspend or permanently close an account under the following circumstances:

• If a terms violation is established
• If false information is found during KYC verification
• If suspicious financial activity is detected
• In the case of extended inactivity (over 12 months)
• At the user's own request

Users may also close their account at any time. In that case, any remaining balance in the account (excluding bonuses) will be returned to the registered payment method.

To enable self-exclusion as part of responsible gaming, please contact our Responsible Gaming View page.

9 Privacy & Data Protection

c99999 Protecting your personal information is our top priority. We never sell your data to third parties.

Information we collect:

• Personal information provided at registration
• Transaction history and gaming records
• Technical information related to your device and browser
• Customer support communication records

For more details, visit our Privacy Policy Read.

10 Responsible Gaming

c99999 We believe gaming is a form of entertainment, not addiction. We encourage every user to play responsibly.

• Each account can set daily, weekly, and monthly deposit limits
• Session time reminders can be enabled
• Temporary or permanent self-exclusion is available upon request
• Links to professional support for gambling-related issues are provided

For more details, visit our Responsible Gaming View page.

11 Limitation of Liability

c99999 Is not liable for the following:

• If a game is interrupted due to loss of internet connection
• Technical issues on the user's own device
• Delays caused by third-party payment providers
• Unforeseen natural disasters or circumstances beyond our control
• Unauthorized access to a user's account (if caused by the user's own negligence)

Maximum liability shall not exceed the value of the specific transaction in question under any circumstances.

12 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We always aim to resolve matters through direct discussion.

• An initial response will be provided within 48 hours of receiving a complaint
• Complex issues may take up to 7 business days to resolve.
• If you are unsatisfied with our decision, you may escalate the matter to the relevant licensing authority

To get in touch, visit our Help Center page.

13 Right to Amend Terms

c99999 Reserves the right to partially or fully amend these Terms & Conditions at any time. In the event of changes:

• Users will be notified at least 14 days before any major changes take effect
• Minor changes may take effect immediately
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.

14 Contact & Support

For any questions or comments regarding these terms and conditions, please get in touch with us:

• Email: support@c99999.ws
• Live Chat: Available 24/7 (bottom-right corner of the website)
• Help Center: /help-center